Marcus · Customer Ops--:-- --

AI Agents For
Growing Business Operations
Collaborative By Design

AI agents that work with your whole team, not just one user. Automate recurring workflows across inboxes, spreadsheets, portals, and business tools - with shared context, role-based permissions, and agents that improve as your operations grow.

Launch Your First Agent
AWMB
Ready·Rex · Vendor & Invoice Ops Agent
Sleep
What should I work on?

Vendor follow-up · Customer ops · Reporting · Invoices · Secured credentials · Change history

The Back Office Bottleneck

Business Operations Never Fit In A Chat Demo

Customer requests arrive late. Vendors need follow-up. Reports need updating. Invoices and approvals pile up. Generic AI demos look impressive - but real business operations need shared context, controls, secured credentials, and visible agent changes.

Every Operating Week

  • 01Customer requests arrive from everywhere.
  • 02Vendors need follow-up before work stalls.
  • 03Spreadsheets and reports need constant updates.
  • 04Invoices, approvals, and admin tasks pile up.

Owners, operators, admins, finance leads, and ops managers all feel the same pattern: critical work is scattered across inboxes, spreadsheets, portals, CRMs, accounting tools, and chat threads - and every handoff creates risk.

Where Other Tools Fall Short

Built For One Person

Operations work moves across owners, managers, admins, vendors, customers, and contractors. Solo assistants lose context fast.

No Agent Change History

When settings, skills, or schedules change, your team needs to know what changed and what can be reverted.

Disconnected From Real Work

Work happens across inboxes, spreadsheets, ERPs, portals, chat, and calls. Agents need to operate there too.

Sensitive Access Is Risky

Agents need banks, ERPs, inboxes, and portals - without exposing logins or sensitive records.

How It Works

From Workflow To Working Agent.

Describe the workflow. Communa connects the tools, credentials, schedules, and guardrails your agent needs.

01

Describe The Workflow

Tell the agent the job: invoices, reconciliation, vendor follow-up, reports, or close tasks.

02

Connect Tools & Access

Connect inboxes, files, spreadsheets, portals, integrations, and credentials with scoped permissions.

03

It Runs The Work

The agent reads, extracts, updates, follows up, and reports back on schedule or when messages arrive.

04

Improve With Approval

When workflows change, review proposed skill updates before they become production behavior.

Multiplayer By Design

Business Operations Are Multiplayer. Your Agents Should Be Too.

Give every teammate, vendor, and customer the right context, memory, and permissions - without leaking sensitive data.

Role-Aware Memory

The agent remembers policies, preferences, and vendor rules by person or role.

Teams + External People

Work with teammates, vendors, customers, and contractors across email, WhatsApp, phone, or the dashboard.

Shared Context, No Leakage

Share invoices, POs, policies, and checklists only when needed.

Agent Change History

Settings, skills, schedules, and setup changes show who or what triggered them.

Operations Agent · People & Permissions
Internal - 3
SR
Sarah ReyesOwner
sarah@acme.co
TM
Tom MendezAdmin
tom@acme.co
LK
Lina KovačMember
lina@acme.co
External - 2
JD
Jane DoeExternal
+1 (415) 555-0142
RP
Ravi PatelExternal
ravi@vendor.io
Shared Workflow ContextRole-scoped · No leakage
Channels

Reach People Wherever The Work Happens.

Collect invoices, send reminders, handle email, take calls, and let teammates jump in from the dashboard.

WhatsApp Intake

Collect invoices, photos, PDFs, and updates over WhatsApp Business.

Telegram Reminders

Send reminders, collect confirmations, and coordinate conversations.

Agent Email

Process attachments and send follow-ups from a dedicated inbox.

Phone Calls

Let people call the agent for intake, follow-up, or status updates.

Dashboard Handoff

Teammates can monitor, continue, and step into conversations.

FO
Field Ops
+1 (415) 555-0142
● WhatsApp
vendor_invoice_1048.pdf

Uploading the supplier invoice from today’s delivery.

2:12 PM

Received. I’ll extract the totals, match it to the PO, and flag any mismatch for AP.

2:12 PM
delivery_receipt.jpg

Also adding the receipt photo from the driver.

2:13 PM

Thanks - I attached it to the invoice packet and updated the tracker for the finance team.

2:14 PM
Send invoice or update…
History·Changes
Tracked:1,847
Reverted:12
Unattributed:0
Agentskill_sync
2m ago
Skill file · invoice-matcher/SKILL.md
exact amount only+ tolerance policy
Sarahuser_ui
14m ago
agent_name
Finance HelperAP Agent
Tomsettings_manager
1h agoReverted
custom_instructions
"Ask before edits…""Escalate exceptions…"
Syncskill_sync
3h ago
scheduled_job.enabled
falsetrue
Diff checked · safe revert when supportedAgent settings · Skills · Schedules
Change History & Revert

Every Agent Change Has A Diff.

Track agent settings, schedules, skills, files, and credential metadata with before/after diffs and safe revert where supported.

Changes Tracked

Settings, schedules, skills, files, and credential metadata are captured with diffs.

Actor Attribution

See whether a teammate, agent, sync, or system triggered the change.

Safe Revert

Revert supported setup and skill changes without overwriting newer work.

Change Governance

Review how each agent evolves across instructions, skills, schedules, and setup.

Secured Credentials

Your Logins And Credentials Stay Secure.

Agents can use inboxes, CRMs, ERPs, accounting tools, and vendor portals without exposing raw passwords to the model.

Encrypted Vault

Email, CRM, ERP, accounting, and vendor credentials stay encrypted.

Hidden From AI

Workflows use logins without exposing raw secrets to the model.

Scoped Access

Each login is limited to the agent and workflow that needs it.

Layered Safety

Encryption, access controls, and secure browser sessions protect logins.

Secured Credential Vault
SHARED_INBOX_PASSWORD
ops-agent●●●●●●●●
HUBSPOT_OAUTH
customer-ops-agent●●●●●●●●
QUICKBOOKS_OAUTH
bookkeeping-agent●●●●●●●●
VENDOR_PORTAL_LOGIN
vendor-agent●●●●●●●●
ERP_SERVICE_USER
operations-agent●●●●●●●●
● Secured credentials for business operations
Connect to Anything

Connect To Every System Your Business Already Uses.

Connect inboxes, spreadsheets, ERPs, accounting tools, portals, and internal systems - through integrations, MCP, generated connectors, or secure computer use.

Native Connectors

Pre-built connections for Google Workspace, Slack, Stripe, QuickBooks, HubSpot, Drive, and more.

MCP Servers

Bring MCP tools for CRM, accounting, BI, warehouses, support, and operations systems.

Connectors On Demand

Not listed? The agent can read API docs and draft a connector.

Full Computer Use

No API? The agent can use a secure browser like a trained teammate.

Native integrations, MCP, generated connectors, and secure browser automation

GitHub
Linear
Notion
Supabase
HubSpot
Figma
Asana
monday.com
Sentry
Cloudflare
Intercom
Zapier
Atlassian
Netlify
Airtable
PayPal
Railway
Webflow
Computer Use

Your Agent Can Use Portals, ERPs, And Spreadsheets Like You Do.

Give each agent a secure browser, terminal, and file system for tools with no API.

Real Browser

Handles portals, ERPs, bank sites, auth flows, cookies, and redirects.

Sees What You See

Reads rendered pages, tables, dashboards, invoices, and legacy apps.

No API Needed

If a teammate can do it in a browser, the agent can learn it.

Sandboxed & Safe

Each agent runs in its own isolated VM and secure session.

Running · Signing In
00:00
Acme Portal - QA Sweep
staging.acme-portal.com/login
A
Sign in to Acme Corp
Enter your credentials to continue
user@example.com
Forgot?
••••••••
Agent Teams

One Workflow, Or The Whole Back Office. Agents Coordinate.

Start with one workflow. Add specialist agents as your back office grows.

Invoice Agent

Extract invoices, match POs, flag exceptions, and update trackers.

Specialists

Add AP, AR, reconciliation, reporting, vendor ops, or close agents.

Controlled Handoffs

Pass invoices, policies, and context between agents without losing control.

Back-Office Team

A coordinated agent team with shared visibility, scoped access, and change control.

Adaptive Workflows

Agents That Learn Your Back-Office Process.

When formats, portals, or rules change, your agent proposes a tested skill update before production changes.

Auto-Create

Recurring invoice formats, vendor rules, and close steps become reusable skills.

Test & Validate

Skills are dry-run against sample data before touching production work.

Auto-Improve

Failures and portal changes trigger proposed fixes, not silent breakage.

You Stay In Control

Review, approve, pin, or revert supported skill and setup changes.

Skill · invoice-matcher
v3v4
async function matchInvoice(invoice) {
const po = await findPurchaseOrder(invoice.poNumber)
- if (invoice.total !== po.total) {
- return flagMismatch(invoice)
- }
- return markMatched(invoice)
+ const delta = Math.abs(invoice.total - po.total)
+ if (delta <= policy.tolerance) {
+ return markMatched(invoice, 'within tolerance')
+ }
+ return flagForController(invoice, delta)
}
Agent improved this skill after 14 matched invoices
Isolation

Each Agent Has Its Own Workspace

Each agent has private files, data, passwords, tools, mailbox, channels, and computer.

Like a cloud laptop for every agent. Nothing is shared unless you allow it.

Agent Workspace
Identity & Personality
Tools & Skills
Work History
Passwords
Files & Documents
Data Tables
Private Computer
Mailbox
Channels
Schedules
● Completely isolated - nothing shared
Meet COMMUNA

Everything Your Agents Need

Each agent gets its own computer, storage, data, and tools - secure, visible, and ready in minutes.

Ready in 2 Minutes

Tell your agent what you need in plain English. It sets itself up, asks questions, and gets to work. No coding, no API keys.

WhatsApp & Telegram

Connect your agents to WhatsApp and Telegram. They answer customer messages automatically - even while sleeping.

Phone Calls

Give any agent a real phone number. Customers call, your agent answers - full voice conversations in 57+ languages.

Cost Controls

Track exactly what each agent spends on AI in real time. Enterprise plans add hard daily and monthly limits - agents pause automatically, no surprise bills.

Password Protection

Your agents log into websites without handling your actual passwords. Multiple security layers make it extremely difficult for AI to access credentials.

See Everything They Do

Watch your agents in real time. Full history of every action, every click, every result - nothing hidden.

Real Computer Use

Not just chat - your agents browse the web, use apps, manage files, and run software. Like a teammate at a real computer.

Unlimited Integrations

No pre-built connectors needed. If a service has an API, your agent calls it. If it doesn't, your agent opens the browser and uses it like a human - plus full MCP support and 20+ built-in tools out of the box.

Built-in Spreadsheets

Each agent has its own data tables - like spreadsheets you can view, edit, and export anytime. Structured and searchable.

Teachable Skills

Teach your agents new skills, or browse ready-made ones. Agents can even create their own reusable skills.

Replay Any Task

Something went wrong? Replay run history step by step to see what happened, then review agent setup changes separately.

Scheduled Tasks

Set it and forget it. Your agents run tasks on a schedule - every hour, every day, or on demand. Fully automatic.

Custom Personality

Shape each agent's personality and expertise. Make it the exact specialist your business needs - support, research, sales.

Team Communication

Agents can message each other, hand off tasks, and coordinate - like a real team working together.

Persistent Files

Each agent keeps its own files - documents, reports, downloads - that persist across sessions. Never lost.

Their Own Computer

Each agent gets a private computer in the cloud. Nothing shared, nothing on your machine. Full isolation.

PII Protection (Enterprise)

Customer emails, phone numbers, and IDs are automatically scrubbed before reaching the AI model. Available on Enterprise plans.

Team Management

Invite your team, set roles, track usage per person. Built for businesses, not just individuals.

Grows With You

Start with one agent. Add more as you need them. Same simple setup, same controls, same visibility.

FAQ

Common Questions

Everything small and midsize teams need to know before launching their first shared AI agent for recurring operations work.

Run Your Operations With Agents Built For The Team.

Start with one workflow - vendor follow-up, customer ops, reporting, spreadsheet updates, invoice intake, or internal admin. Add teammates, permissions, secured credentials, schedules, and agent change history as you scale.

Launch Your First Agent

No credit card required · Free credits included · Cancel anytime · 5-minute setup